Our Services

Belfast Welcome Centre can tell you what’s on and where to go. A range of free tourism literature which covers Belfast and Northern Ireland is available to help you organise your time here. Drop into the Belfast Welcome Centre for a city map, the ‘Whatabout’ events guide, and a Belfast main guide which provides information on accommodation within the city.

Accommodation Reservation

If you need a room we know where to stay and how to get there. With information on hotels, bed and breakfasts, guesthouses, hostels and self-catering premises the Belfast Welcome Centre provides an Ireland and UK-wide accommodation booking service.

Gift Shop

For the perfect gift to take home to a friend or keep as a souvenir of your stay here visit the Belfast Welcome Centre gift shop. A range of locally made products is available and includes Belfast Crystal, Belleek Pottery, Hand Crafted Celtic Jewellery, Guinness Products, Tyrone Crystal, Souvenir Tee Shirts, Belfast China, Irish Linen, Irish Music, Local Maps, Posters, Postcards and a range of Irish Chocolates and Confectionery. Don't forget you can peruse our online shop where you will find many of the same quality locally made products.

Tickets for Tours and Events

If you would like to explore the city we have the tour that suits your needs on foot, by boat, or by bus. We also sell tickets for many festivals and events in the city.

Left Luggage

While you explore or just find your feet we can take care of your luggage.

Bureau de Change

For your convenience we think we have thought of everything you might need during your stay here. If you need to change money call into the Belfast Welcome Centre and avail of our Bureau de Change facility.

Internet Access

Why not use our internet facilities to keep in touch with home by email or just surf the net. 

Charging Your Mobile

Over 60 Quickie Media mobile phone fast charging units are located at points across the city including Belfast Welcome Centre, Belfast’s Waterfront Hall, Central Railway Station, Laganside and Europa Bus stations, The King’s Hall Exhibition Centre, Belfast International Airport and Belfast George Best City Airport as well as in many bars, hotels and public spaces. The powerful charge means a mobile typically receives enough charge to last up to 8 hours for just £1 and can accommodate most handsets.

Language Services

Belfast Welcome Centre staff speak a number of languages including French, Spanish and German.

Public Telephone

A telephone is available for public use in the Belfast Welcome Centre.

Disabled Toilet

BWC has a disabled toilet at the top of the escalator which you will find as you enter the building.

Outside office hours a touch screen information point is in operation. Other information points are situated at Belfast City Airport and Belfast International Airport.

We are now also at Belfast International Airport & George Best Belfast City Airport: