Citi Cabs NI
When
you choose to travel with someone you want to use a company that
can be relied on at all times. With Citi Cabs you can relax and
enjoy your journey. We have over 10 years of experience in the
private hire industry and our team of experts will make sure your
journey is comfortable and efficient as possible. We are dedicated
to quality. We monitor each and every journey to make sure that we
maintain the highest level of service and give you great value for
money.
Technology
Citi Cabs dispatches the nearest vehicle using the latest Global
Positioning System Technology (GPS). We have invested heavily in
the latest innovative technology to help us deliver a quality
service to you. GPS technology allows us to track all our vehicles
at any time, helps us pick up over 99% of our passengers on time
and also helps to reduce our carbon emissions.
We also offer a call back service to all our
customers which means we will call you when your taxi is
approaching your destination so you can be ready without having to
stand at the door and wait.
Drivers
All drivers at Citi Cabs are licensed and vetted locally by the
Department of the Environment (Taxi Licensing Section) and undergo
a full hospitality and training package before commencing work with
Citi Cabs, ensuring the customer experience is always consistently
high.
We also perform random checks using existing
clients and members of the public to gain feedback on our journeys
and the experience they have received. The criteria set out
include, but are not limited to;
- Interior and exterior vehicle
cleanliness
- Driver appearance and adherence to
uniform policy
- Driver helpfulness
- Driver willingness to follow passenger
requests
- Timeliness of arrival
- Overall passenger experience
Citi Cabs NI
159 Kingsway
Dunmurry
Belfast BT17 9RY
Telephone: +44 (0) 28 9066 5566
Fax: +44 (0) 28 9061 0660
Email: info@citicabsni.com
Web: www.citicabsni.com