Membership Terms & Conditions

Terms & Conditions:

Belfast Visitor and Convention Bureau is a professional organisation interested in working with and promoting like minded companies and businesses that adhere to a high standard of service and professionalism. In order to ensure that we achieve this, we require our members to subscribe to the following terms and conditions.

• Belfast Visitor and Convention Bureau expect all members to maintain the highest standards of service and professionalism at all times and to enhance the reputation of Belfast as a tourist destination.
  
• All members must complete a database questionnaire each year in order to appear in annual Bureau publications.
  
• All accommodation premises must have a current certificate issued by the Northern Ireland Tourist Board.
  
• Accommodation premises that fail to have their NITB certificate of renewal will automatically be removed from membership. The accommodation premises must have a current certificate before it is eligible to re-apply for membership.
  
• Hotels, Guesthouses and Self-catering establishments will be listed under star classification as awarded by the Northern Ireland Tourist Board.
  
• All Professional Conference Organisers will be required to meet minimum criteria as outlined by the Convention Bureau. (PCO Guidelines)
  
• All sightseeing tour companies and ground handlers must comply with the necessary statutory requirements for each of their sectors as specified by the Driver and Vehicle Licensing Northern Ireland Road Transport Licensing Division.
  
• All organisations offering Bureau de Change facilities must comply with the British Bankers Association Banking Code.
  
• Organisations accepted into membership of BVCB will be notified in writing.
  
• Membership of BVCB is not transferable.
  
• BVCB reserves the right not to accept organisations into membership which do not meet NITB standards.
  
• BVCB reserves the right to expel from membership any organisation which fails to comply with these standards.
  
• It is the policy of BVCB not to make refunds on membership subscriptions.
  

• Members are automatically invoiced for membership renewal on an annual basis. 

• Any member wishing to cancel their BVCB membership must do so in writing, giving no less than 30 days notice prior to their next renewal date.

• Members who fail to settle their accounts with BVCB within the stated 30 days of invoice date will have membership benefits suspended until payment is received. 

• BVCB reserve the right to levy interest on overdue balances as stated in the terms and conditions.